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FrançaisPREGUNTAS MÁS FRECUENTES
Hemos hecho todo lo posible por enumerar y responder a todas sus preguntas sobre "cómo", "qué" y "por qué".
Tanto sobre los tipos de productos como sobre el proceso de pedido y entrega. Facepaint, splitcakes, purpurinas, maquillaje, plantillas, pinceles, lentes de contacto, equipos profesionales. ¿Cuándo debo utilizar pintura facial a base de agua? ¿Qué producto de limpieza necesito? ¿Cuándo llegará mi paquete?
¿Todavía tiene alguna pregunta? Siempre estamos dispuestos a ayudarle. No dude en ponerse en contacto con nosotros.
Por correo electrónico: contact@facepaintshop.eu. Solemos responder en el plazo de 1 día laborable.
¿Necesita respuestas inmediatamente? Llámenos al +31 (0)46 481 03 03.
In the upper right corner of the website, click on the icon of the person. Here you can choose "create account". The advantage of an account is that you can create wishlists. We are aware of the new GDPR-law. Your personal data is securely encrypted and not provided to third parties.
Go to "My Account" via the button in the upper right corner. Now click on "Account Details" in the menu on the left. Here you can change your first name, last name, possibly VAT number, e-mail address and / or password.
Go to "My Account" via the button in the upper right corner. Now click on "newsletters" in the menu on the left. Here you check or uncheck the option.
It is possible that our e-mail(s) have ended up in your spam box. We advise you to check your spam filter settings and adjust them if necessary. If you can not figure it out, please contact us, we are happy to help you.
This can have a number of causes.
- Delete your cookies.
- Restart your browser and / or refresh the page.
- Is your computer / laptop up-to-date?
We recommend that you always use the latest version of your computer system. Are you still encountering problems on our website? Send us an email. It helps to take and send screenshots so that we can solve the problem quickly. What have you done so far to try to solve the problem? With which application system do you work and in which version of which browser? This way we can solve the problem the quickest.